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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Vazquez

August 27, 2026

5  out of  5
rating by Jessica Vazquez
"Me atendió Dalia Argueta, muy buena atención, siempre respondiendo con mis dudas & con una mejor aseguranza super económica para mi vehículo. 100% recomendado con Dalia."
We responded:
"¡Muchísimas gracias por compartir su experiencia y por recomendarnos! 🌟 Nos da muchísimo gusto saber que Dalia le brindó una excelente atención y estuvo siempre disponible para responder sus preguntas y ayudarle con su seguro de auto.

Para nosotros es muy importante que cada cliente se sienta bien atendido, informado y valorado, y nos encanta saber que Dalia hizo la diferencia en su experiencia con nuestra agencia.

¡Gracias por confiar en nuestro equipo y por tomarse el tiempo de reconocer el excelente trabajo de Dalia! Estamos muy agradecidos de tenerle como parte de nuestra agencia y esperamos poder seguir atendiéndole por muchos años. ❤️

#BeDifferent"
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Caroline Moncloa Ramirez

August 13, 2026

5  out of  5
rating by Caroline Moncloa Ramirez
"⭐⭐⭐⭐⭐

I had such a great experience working with my auto insurance agent Dalia! She made the entire process quick, easy, and completely seamless. She took the time to find me a great policy at an amazing price, while making sure I had the coverage I needed.

She was professional, knowledgeable, responsive, and genuinely helpful from start to finish. Shopping for insurance can be stressful, but she made it incredibly simple and saved me money in the process. I’m so grateful for her help and would absolutely recommend her to anyone looking for great coverage, great rates, and excellent customer service!"
We responded:
"Wow—thank you so much for this incredible review! 🌟 We absolutely love hearing about experiences like yours! Dalia takes great pride in making insurance simple, understandable, and as stress-free as possible, and we’re so happy to hear that she was able to do exactly that for you.

Our entire team is passionate about providing a different kind of insurance experience—one where our customers feel valued, informed, and genuinely cared for. Knowing that Dalia made such a positive impression means so much to all of us.

Thank you for choosing our agency and for taking the time to recognize Dalia. We truly appreciate your recommendation and look forward to being here for you for many years to come! ❤️"
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José Luis juega

August 7, 2026

5  out of  5
rating by José Luis juega
"Great service :)

Dalia was very helpful and nice"
We responded:
"Thanks, Jose! We’re happy to see your review and thrilled you had a positive experience at our El Paso office."
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Kadean Solis

July 23, 2026

5  out of  5
rating by Kadean Solis
"Great. quick, and friendly service. I had the privilege of working with Ms. Dalia, she had outstanding customer service and explained everything very well. I was able to bundle my home and auto and she made the process seem very smooth, took just a few hours. I’m happy and comfortable with this change."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Dalia provided you with quick, friendly, and outstanding service. It's great to know she made bundling your home and auto insurance a smooth and easy experience while taking the time to explain everything clearly. We truly appreciate your trust in our agency and are so happy to have you with us. Welcome, and thank you for choosing us!"
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Natalia Valencia

July 21, 2026

5  out of  5
rating by Natalia Valencia
"Thank you Dalia for helping me with my car insurance and life insurance!"
We responded:
"Thank you so much for your kind words! We're so glad Dalia was able to help you with both your auto and life insurance needs. We truly appreciate your trust in our agency and look forward to being here for you whenever you need us. Thanks again for taking the time to leave us a review!"
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Gerardo Mendoza

July 15, 2026

5  out of  5
rating by Gerardo Mendoza
"Excelente atención y servicio por parte de Dalia. Fue muy amable y atenta e incluso me consiguió mayor cobertura de la que tenía con mi otra compañía aseguradora y a un mucho mejor precio. Altamente recomendada! Muchas gracias Dalia! ☺️👏"
We responded:
"¡Gracias Gerardo, por tu reseña y por confiar en Robert Truax State Farm! 😊 Nos alegra muchísimo saber que Dalia te brindó una excelente atención y que pudiste obtener una mayor cobertura a un mejor precio.

Estamos aquí para ayudarte en todo momento. ¡Te agradecemos la recomendación y con gusto seguimos a tu disposición! 👏"
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Olivia Fino

July 12, 2026

5  out of  5
rating by Olivia Fino
"Great experience when signing up for a new policy. Dalia was super helpful, responded quickly & provided all the info I needed. The pricing is also competitive for home + auto bundle."
We responded:
"Thank you, Olivia, for the great review! We’re glad you had a positive experience signing up for your new policy. Dalia will be happy to hear that you found her super helpful and that she responded quickly with all the information you needed.

We’re also glad you found our home + auto bundle pricing to be competitive. If you ever need anything, we’re here to help—thank you again for choosing Robert Truax State Farm!"
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CORI M

June 17, 2026

5  out of  5
rating by CORI M
"They are very helpful and attentive! Dalia is a wonderful representative. Helps you save a lot on price and have great policy offers. Thank you!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Dalia was able to help you save on your premiums while finding great policy options. At Robert Truax State Farm, our team is committed to providing helpful, attentive service and making sure every customer gets the right coverage at the best possible price.
We truly appreciate your business and look forward to continuing to serve you!"
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Luis Estorga

June 16, 2026

5  out of  5
rating by Luis Estorga
"Excellent service and great customer service. They'll work the best deal suited for your needs."
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Nicole Puno

June 16, 2026

5  out of  5
rating by Nicole Puno
"Dalia was fantastic to work with! Really great service and accomodated my needs and requests"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Dalia provided fantastic service and was able to accommodate your needs and requests. At Robert Truax State Farm, we truly value our customers and appreciate your support."
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CJ Sandoval

June 13, 2026

5  out of  5
rating by CJ Sandoval
"Kimberly is the best! Very professional and helped me get a great rate. Highly recommend"
We responded:
"Thank you so much for your review! We’re thrilled to hear Kimberly was able to help you find a great rate—your recommendation means a lot. We appreciate your business here at, Robert Truax State Farm!"
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Ruth Pon

June 11, 2026

5  out of  5
rating by Ruth Pon
"My brother referred me to this agent for auto insurance and recommended I speak to Kimberly. After receiving Kim’s prompt quote, I changed to this agency. Kimberly was professional, has great customer skills, is patient and caring. Am satisfied because I’m saving a lot of money as well as the great customer service I received from Kim. Thank you!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Kimberly provided prompt, professional service and made the process easy and comfortable. It’s also great to know you’re saving a lot of money with State Farm! We truly appreciate you choosing the Robert Truax State Farm agency—thanks again! 😊"
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Yahir Meza

May 26, 2026

5  out of  5
rating by Yahir Meza
"Really good and quick at their job, couldn’t have asked for a better representative, Dalia was able to get me sorted out quickly with a renters insurance form"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Dalia was able to get you sorted out quickly with your renters insurance form. We truly appreciate you choosing us, and we’ll be sure to pass along your feedback to Dalia."
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Adrian Fernandez

May 22, 2026

5  out of  5
rating by Adrian Fernandez
"Dalia was very professional and took time to explain our options regarding renter's insurance.
As this was our first time inquiring about this type of insuranace she explained the coverage and provided us with a great quote.
We are very happy that we have State Farm and Dalia on our side.
We definetely recommend them."
We responded:
"Adrian, thank you so much for your wonderful review! We’re thrilled to hear Dalia was professional, took the time to explain your options, and helped you feel confident with renter’s insurance. It means a lot that you’re happy with Robert Truax State Farm—welcome!

We truly appreciate your recommendation and look forward to being there for you anytime you need us."
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Araceli Norte

May 13, 2026

5  out of  5
rating by Araceli Norte
"New to this insurance ROBERT TRAUX STATE FARM with agent SAM that took care of all my needs for my home and vehicle. SAM provided me with genuine professional exemplary customer care. Sam gave me the best great deal and it was all pain free. I so STRONGLY RECOMMEND this insurance because they will go out of their way to please you."
We responded:
"Thank you so much for the wonderful review! We’re thrilled that Sam was able to make your switch to Robert Truax State Farm smooth and stress-free. It means a lot to hear you felt truly cared for and that we could help you protect both your home and vehicle with a great deal. We appreciate your strong recommendation—welcome to the Truax Squad! ⭐⭐⭐⭐⭐"
Profile photo of Anthony Miranda

Anthony Miranda

April 17, 2026

5  out of  5
rating by Anthony Miranda
"Sam was quick and made sure I understood my policy to the fullest and made sure I got off the call with 0 concerns or confusion"
We responded:
"Thanks for the kind review! We’re glad Sam was able to walk you through everything clearly and make sure you felt confident before ending the call. If you ever have questions later, we’re here to help.

Robert Truax - State Farm Insurance Agent"
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michael mendez

April 15, 2026

5  out of  5
rating by michael mendez
"My exprience was very good and every agent was very helpful. I really appreciate everyones time involved in this smooth transition."
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Brianne Gonzales

April 14, 2026

5  out of  5
rating by Brianne Gonzales
"Update 2026: Received the best car, house AND life bundle from Dalia that we are so grateful for!! I’m so happy my whole family and our vehicle and our house are taken care of. Thank youuu!!

Ah-may-zing service! Dalia A. has been absolutely awesome. We were in desperate need of car and house insurance, and she was able to help us quickly and easily! Our payments are so much more affordable than what we were paying before at a different agency. Highly recommend working with her!"
We responded:
"So glad to hear that Mrs Gonzales! We are glad we gave you some great pricing but we are even more excited that we provided you with more insurance protection than you had before!"
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Gabriela Garcia

April 13, 2026

5  out of  5
rating by Gabriela Garcia
"Siempre puedo contar con mi agente Dalia, el día que compramos nuestra segunda casa ella estaba igual de feliz que nosotros 💓🙏 siempre me dan los mejores precios y es por eso que tengo con Statefarm más de 6 años."
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Angie Mendoza

April 10, 2026

5  out of  5
rating by Angie Mendoza
"Sam, has been a really great guy to work. No matter how many times I called or asked the same question, he did not hesitate to help me.
Always patient and polite with me.
Thank you for having someone as awesome in your office as Sam."
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Keisha

April 7, 2026

5  out of  5
rating by Keisha
"Kim was very helpful and very friendly. She made me feel very comfortable and understood everything better with my switch to state farm. She managed to save me over $100 from what I was paying before with USAA. Best customer service I have ever recieved with any agent."
We responded:
"Thank you so much for sharing your experience! Kim takes great pride in making sure each person feels confident and informed, so it’s wonderful to hear she made the transition smooth and beneficial for you. Saving over $100 is fantastic, and we’re thrilled you found the service here unmatched. We look forward to continuing to support you with your coverage needs!"
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Christina Atkins

April 7, 2026

5  out of  5
rating by Christina Atkins
"Kimberly was very friendly and helpful. Thank you for reasching out so we can receive a better rate on our car insurance."
We responded:
"We’re glad Kimberly could connect with you and help secure a better rate on your car insurance! Building relationships that bring real value to our customers is what we aim for, and your feedback means a lot. Thanks for trusting us to assist you!"
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Poetik Justiz

March 31, 2026

5  out of  5
rating by Poetik Justiz
"Luis M. Really helped me out whe I was refused reimbursement for a tow even when I was covered, he found their mistake and made it right. Thank You! If you need anything resolved speak to this man, he actually cares. Kim was awesome helping me file my claim as well."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Luis was able to assist you and get everything resolved. We’re proud to have team members who truly care and go the extra mile for our clients. If you ever need anything else, don’t hesitate to reach out!"
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Adrian Alexander

March 18, 2026

5  out of  5
rating by Adrian Alexander
"Val Marquez did a great job helping me get good coverage at a rate that I can afford! Thanks"
We responded:
"thank you Adrian! Glad we could provide you with a different insurance experience! "
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Sophia Fernandez

March 5, 2026

5  out of  5
rating by Sophia Fernandez
"Dalia was great help explaining my life insurance she made everything quick and simple, I would definitely recommend getting your insurance with her! 😊"